TRAINING MATERIAL

As a middle manager of a health care organization, leadership has asked you to create training materials for your employees. Create training materials that include: strategies for effective communication. Include tips for communicating with coworkers and customers or patients. Also include conflict resolution tips ethical and legal concerns for a health care organization. Design your materials to be understandable, informative, and visually appealing for your employees.

Attachments

hcs514r3_training_materials_grading_criteria.doc
hcs514r3_the_quality_organization_grading_criteria.doc

TRAINING MATERIAL