Operations

Operations

Using the graphic below, please discuss the inputs, processes, and outputs that pertain to your operations of the business you chose, whether it is a service or a product oriented business. Using these three steps as a reference, how will you satisfy your customers? What core competencies will you have that will set you apart from your competitors? Pick at least two real competitors, and compare your offerings; highlighting how you will differentiate yourself from them.
Unit 4 [209: Small Business Management]
Assignment Rubric
Make sure you have completed the Learning Activity in this unit before you start this Assignment.
Using the graphic below, please discuss the inputs, processes, and outputs that pertain to your
operations of the business you chose, whether it is a service or a product oriented business. Using
these three steps as a reference, how will you satisfy your customers? What core competencies will
you have that will set you apart from your competitors? Pick at least two real competitors, and
compare your offerings; highlighting how you will differentiate yourself from them.
Checklist:
• Identify your business as either a service or a products business.
• Describe the inputs, operations processes, and outputs that pertain to your operations.
• Describe how will you address customer needs.
• Include your core competencies.
• Choose two competitors and compare your offerings to theirs and explain how your
product/service is distinct from the competition.
This is the graphic.
Input
• Inspect raw materials for quality
• Selection of employees for assignment (in service organizations)
In Process
• Work Quality
• Adhererence to safety/security procedures
Output
• Inspect quality of final product (or report etc.)
• Check adherence to budget