Management

1. Describe the five technology drivers of the infrastructure evolution. Which do you think has been the most influential in

helping us achieve the level of technology we enjoy today?
2. The textbook described a number of factors one must take into account when determining the total cost of owning and using

technology. What factors would you add in order to compute the total cost of technology in your own home?
3. Based on Nordea case study. How can a company become more sustainable and more profitable at the same time by managing its

IT? Describe several changes that Nordea made to achieve this goal.