Systems Thinking and Complexity Theory

1.    Appraise the overarching principles of systems thinking and complexity theory
2.    .?2. Identify how a Newtonian model of thinking impacts the traditional approach for systems analysis.?
3.    3. Illustrate how principles of systems thinking are related to healthcare delivery.
4.    ?4. Discuss a systems thinking approach for the promotion of patient safety.?
5.    5. Define components of a complex adaptive system.?6. Construct a new mental model for viewing systems through the “lens of complexity.”?
6.    7. Discuss application of complexity theory to innovation in safe healthcare delivery.?
7.    8. Describe how viewing healthcare organizations as complex adaptive systems can aid in promoting patient safety.

View:
1- Russell Ackoff re: Systems Thinking (12:19)

2- Sue video system thinking (34:07)
http://www.4shared.com/music/1GaF1x5Tce/New_Recording_7.html?

3-Sue video on complexity theory (29:08)
http://www.4shared.com/music/D-HeFXsice/New_Recording_8.html?

Answer these “Class Participation” questions after viewing the videos (see other class participation questions after the readings too):
1.    Dr. Ackoff discusses the essential properties of a “system” and uses the automobile and the human body as examples. Please describe what these analogies mean; how does this apply to a healthcare system? (2 points)
2.    Sue discusses “Analytic” versus “Systems Thinking,” describe the differences between the two and provide a supportive example in healthcare (2 points).
1 page is enough for the 2 questions above

Read:
Burns, J.P. (2001) Complexity Science and Leadership in Healthcare
A Complexity Science Primer:?What is Complexity Science and Why Should I Learn About It? Adapted From: Edgeware: Lessons From Complexity Science for Health Care Leaders (1998) Zimmerman, B., Lindberg, C. & Plsek, P.
Plsek, P. and Wilson, T. (2001) Complexity science: Complexity, leadership, and management in healthcare organisations British Medical Journal. 323(9): Sept 29: 746-749. (downloaded from www.bmj.com)

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