service industry project scheme- University of canberra gym

service industry project scheme- University of canberra gym
Here is outline of this assignment. Name of unit is Service Industry Project Scheme
The project report is the culmination of all my research, investigation and questioning. The report should meet my client’s needs and expectations, as well as those of this unit. My client is gym manager who name is John and he wants to know customer satisfaction.

Topic:gym at UC
Type of project: customer satisfaction
Client’s need: Client who is uc gym wants to know customer satisfaction when they carry out customer service to customers.
Purpose of project: A survey will be carrying out to investigate what customers think about the service system, what already made them happy and what should be improved.

So, I want that the writer write introduction and data collection part of research paper.

In detail,
executive summary (about 150 words)
project scope (about 100 words)
limitation (about 100 words)
purpose of project (about 100 words)

data collection part

prelimary research of UC gym,(about 700 words)
secondary research – compare with ANU gym(700 words)

I just want Australia references.
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