Personal and Managerial Effectiveness

TASK 1

Indicative Assessment Requirements for the Module:

The modern workplace is increasingly changing and many managers find themselves with many challenges one of which is that of managing a diverse workforce. You are required to

a) Apply Hofstede’s Framework and critically examine how national cultures impact organisational performance.

b) Select one business organisation of your choice and evaluate critically the business benefits of effective diversity management.

Include in your assignment five supported recommendations to management about how such processes could be enhanced.

Include the following sub-topics in your essay;

• A title page

• An executive summary

• An introduction

• Literature review

• Discussion and analysis

• Conclusion

• Recommendations

• References

• Bibliography

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Maximum Word Limit and Assessment weighting:

• Word Limit – The total word limit is 2000 words.

• Weightage – 50% of the module

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Description of Assessment Requirements

• All assignments must be word processed – handwritten assignments will attract an automatic FAIL grade.

• The assignment should be in an essay format.

• Assignments will be graded on the basis of research done, analysis of the facts collated, stand taken and the justification of the stand.

• All research must be referenced using the Harvard Style of Referencing and a Reference and Bibliography list attached. Improper or lack of either of these constitutes plagiarism and students will be awarded a Zero.

• Students found copying from other students will also be charged with collusion and awarded a Zero.

Assessment Criteria

Introduction-coverage of background of the topic. (10 marks maximum)

? Weak coverage with little or no justification: 1-3

? Satisfactory coverage with some justification: 4-7

? Good coverage with good justification: 8-10

Review of the related literature-Collection of data from a range of sources (25 marks maximum)

? Little or no evidence of data: 1-9

? Satisfactory range of sources: 10-16

? Excellent range of sources: 17-25

Analysis and evaluation (25 marks maximum)

? Weak analysis with little or no evaluation: 1-9

? Satisfactory analysis with some evaluation: 10-16

? Good analysis with good evaluation: 17-25

Conclusions and Recommendations to management (20 marks)

? Poor recommendations with little or no justification: 1-7

? Satisfactory recommendations with some justification: 8-13

? Good recommendations with good justification: 14-20

Presentation, argument and Harvard referencing (20 marks maximum)

? Poor presentation, poorly structured argument and poor Harvard referencing: 1-7

? Satisfactory presentation, logically structured argument and satisfactory Harvard referencing: 8-13

? Good presentation, logically structured argument and satisfactory Harvard referencing: 14-20

TOTAL MARK: 100 %

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Module Learning Outcomes to be Assessed:-

• Introduce students to issues and perspectives in diversity and develop a critical understanding that diversity is not a problem to be managed away, but rather an opportunity to develop greater personal and organisational effectiveness.

• Increase self-awareness in terms of personal perspectives about diversity issues

Better understand the “business case” for managing diversity – why managers should care about and devote resources to cultivating and managing diversity in their organisations

Personal and Managerial Effectiveness (PME- LSC 5003)

Task 2

Individual Presentation Paper (PPT slides with notes) and an Academic Essay – 2,000 words

You are required to prepare your own Personal Development Plan

• Produce PERSONAL DEVELOPMENT PLAN which sets out:

1. Your career goals and objectives; identifies the obstacles that are likely to arise; and the actions you plan to take to meet these goals.

2. You need to determine your short-/medium-/long-term career goals and objectives

3. Clearly identify target dates for monitoring and review.

4. Identify ‘three personal skills’ and ‘three professional skills’ required to be successful in your chosen career, and explain their relevance to your chosen career.

5. Conduct a diversity skills audit to assess your current diversity skills-set by applying the MANAGING DIVERSITY DIAGNOSTIC framework below.

Your Personal Development Plan should examine critically, the steps involved in developing a solid personal development plan and apply this to your own career planning including appropriate models suggested in the literature

Include the following sub-titles in your academic essay;

1. A title page

2. An introduction

3. Discussion and analysis

4. Conclusion

5. Recommendations

6. References

7. Bibliography

Managing Diversity Diagnostic

CAN YOU MANAGE DIVERSITY?

This diagnostic will help you to assess your diversity skills in dealing with others coming from diverse backgrounds. It offers a template of considerations that you will need to undertake to gain an appreciation of the overall success of your personal diversity management efforts, and their impact on your diversity management skills.

Personal Working Style

• Do you tend to act according to ‘gut reactions’ or instincts when dealing with colleagues or working in teams?

• Do you have a sharp sense of the right way for things to be done when working with others?

• Do you allow for the possibility of a number of valid ways to achieve the same goal? Do you convey your appreciation of this possibility to team members?

• Do you feel comfortable giving negative feedback to someone who is culturally different from you?

• Do you find yourself holding back criticisms more often when dealing with a colleague of a different ethnic background to yourself?

Valuing Diversity

• Do you seek out opportunities to gain a variety of perspectives, even in situations where you believe that you have already found the ultimate solution?

• Do you make extensive use of people you work with and feedback?

• Is your learning from such feedback ‘double-loop’? Do you try and investigate the reasons behind the problems?

• Do you acknowledge team mates’ contributions?

• Do you make good faith efforts to meet your diversity goals?

Managing Difference

• Do you have honest and equal relationships with each colleague you work with? Are you comfortable in the company of each of them? Do you know what motivates your team members, what their goals are, or how they like to be recognised and validated within their role?

• Do the cultural realities of the work environment disadvantage any groups?

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Maximum Word Limit and Assessment weighting:

• Word Limit- Individual Presentation Paper (PPT slides with notes) and an Academic Essay – 2,000 words.

• Weightage – 50% of the module.

———————————————————————————————————————–

Description of Assessment Requirements

• All assignments must be word processed – handwritten assignments will attract an automatic FAIL grade.

• The assignment should be in an essay format.

• Assignments will be graded on the basis of research done, analysis of the facts collated, stand taken and the justification of the stand.

• All research must be referenced using the Harvard Style of Referencing and a Reference and Bibliography list attached. Improper or lack of either of these constitutes plagiarism and students will be awarded a Zero.

• Students found copying from other students will also be charged with collusion and awarded a Zero.

• Prepare a 2,000-word Academic Essay.

Assessment Criteria

Introduction-coverage of background of the topic. (10 marks maximum)

? Weak coverage with little or no justification: 1-3

? Satisfactory coverage with some justification: 4-7

? Good coverage with good justification: 8-10

Review of the related literature-Collection of data from a range of sources (15 marks maximum)

? Little or no evidence of data: 1-5

? Satisfactory range of sources: 6-10

? Excellent range of sources: 11-15

Analysis and evaluation (25 marks maximum)

? Weak analysis with little or no evaluation: 1-9

? Satisfactory analysis with some evaluation: 10-16

? Good analysis with good evaluation: 17-25

Conclusions and Recommendations to management (20 marks)

? Poor recommendations with little or no justification: 1-7

? Satisfactory recommendations with some justification: 8-13

? Good recommendations with good justification: 14-20

PPT Presentation and structure (30 marks maximum)

? Poor PPT presentation, poorly structured argument: 1-10

? Satisfactory PPT presentation, logically structured argument: 11-20

? Good PPT presentation, logically structured argument: 21-30

TOTAL MARK: 100 %

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Module Learning Outcomes to be Assessed:-

• enhance skills for identifying and analysing diversity-related dilemmas in the workplace

• develop an increased sense of one’s own discretionary power as a person and as a manager to deal effectively and constructively with the opportunities and challenges of diversity to gain strategic/competitive advantage

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