Meeting Other HR Goals

1. Which of the following is a false statement about unfair-labor-practice charges? A. Complaints may be deferred to an agreed-upon

employer-union grievance procedure. B. Charges must be filed within 12 months of the alleged unfair labor practice. C. If the charges are

investigated and found to have merit, a formal complaint is issued. D. Charges are filed with the NLRB. 2. Which of the following is an

advantage of a relational database? A. Information is stored in one large file. B. It helps people arrive at decisions that reflect expert

knowledge. C. Databases are stored in a central location. D. Users can file or retrieve information according to any field across

different bases. 3. Which of the following is not appropriate using e-HRM? A. Online testing B. Online recruitment C. Online surveys D.

Online grievance redressal 4. Three typical questions asked for assessing candidates for overseas assignments about family considerations

are among the following. Which is not a typical question about family considerations for an overseas assignment candidate? A. How is each

member of the family reacting to this possible move? B. Can the candidate work without supervision? C. What is the spouse’s goal in this

move? D. How many moves has the family made in the past among different cities or parts of the United States? 5. The purpose of the

National Labor Relations Board is to A. draft, hold a hearing on, and promulgate rules and regulations regarding union-management

relations. B. regulate unfair labor practices and levy punitive charges on the violators. C. conduct periodic onsite inspections of union

and company records regarding the negotiation and enforcement of all contract provisions and related labor-relation activities. D. conduct

and certify representation elections, determine the employees who are eligible to participate in organizing activities and bargaining

units, and prevent unfair labor practices. 6. The most notable disadvantage for virtual expatriates is the A. difficulty they’ll

experience in building relationships with host-country personnel. B. amount of time they must spend away from friends and family while on

assignment. C. isolation that comes with never returning to their home countries. D. loss in income they’ll experience as a result of

accepting their overseas assignment. 7. Under the Taft-Hartley Act, three of the following are unfair labor practices on the part of the

union. Which is not an unfair labor practice on the part of the union, under the Taft-Hartley Act? A. Terminating an existing contract and

striking for a new one without notifying the employer, the FMCS, and the state mediation service B. Calling or visiting employees at home

for the purpose of promoting union membership or activities C. Threatening employees with physical injury or job loss if they don’t

support union activities D. Mass picketing in such numbers that nonstriking employees physically can’t enter the workplace 8. Recruitment

and selection activities within a high-performance organization include three of the following. Which is not a recruitment and selection

activity within a high-performance organization? A. Finding employees who are enthusiastic about and able to contribute to teamwork,

empowerment, and knowledge sharing B. Selection methods that include group interviews, open-ended questions, and psychological tests C.

Finding employees who innovate, share ideas, and take initiative D. Selection methods that concentrate on identifying technical skills

only 9. Union membership in the United States peaked in the A. 1990s. B. 1960s. C. 1980s. D. 1950s. 10. Which of the following statements

about expert systems is false? A. Expert systems help avoid the errors that can result from fatigue and decision-making biases. B. Expert

systems can increase efficiency by enabling fewer or less-skilled employees to do work that otherwise would require many highly skilled

employees. C. Expert systems deliver high-quality decisions at a high cost. D. Expert systems provide consistency in decision making. 11.

Which of the following is a correct statement about an organizing campaign? A. During an organizing campaign, a union is automatically

recognized if most number of employees agree. B. During an organizing campaign, only one union can appear on the ballot. C. During an

organizing campaign, the NLRB conducts a secret-ballot election if only 30 to 50 percent of employees signed cards. D. During an

organizing campaign, unions determine the appropriate bargaining unit. 12. The economic approach to evaluating the effectiveness of HR

practices focuses on A. determining whether the HR practice had the intended effect. B. comparing the company’s HRM costs to those of

major competitors. C. determining the dollar value of a program’s costs and benefits. D. reviewing the various outcomes of the HR

functions. 13. Which of the following is a false statement about international labor relations? A. Most U.S. organizations, in contrast to

European organizations, bargain with a union representing an entire industry’s employees, rather than with local union. B. Day-to-day

decisions about labor relations are usually handled by each foreign subsidiary. C. In countries such as Germany, management has an

incentive to build cooperative relationships because labor representatives participate in company decision-making activities and sit on

companies’ boards of directors. D. U.S. organizations, in comparison with European organizations, exert more centralized control over

labor relations in the various countries where they operate. 14. Which of the following is a false statement regarding cross-cultural

preparation needed during the phases of an international assignment? A. Training may range from lectures for employees and their families

to visits to culturally diverse communities. B. Preparation is required for the return home. C. Preparation for departure includes

language instruction and an orientation to the foreign country’s culture. D. Preparation is required only for the employees, not their

families. 15. Which of the following is a false statement about the performance management process across national boundaries? A. The

extent to which managers measure performance varies from one country to another, with some organizations having to update their

performance plans more often than once a year. B. Although employees around the world appreciate feedback, U.S. employees are generally

much more used to direct feedback than are employees in other countries. C. While the measures used may vary from country to country, the

legal requirements remain the same as those in the United States. D. The general principles of performance management apply in most

countries, but the specific methods that work in one country may fail in another. 16. Which of the following is a false statement about

feedback across national boundaries? A. In Thailand, managers avoid giving negative feedback to employees because they fear this would

cause them to have bad karma. B. The content of the feedback is more important than the manner of giving it. C. Employees around the world

appreciate positive feedback. D. In Mexico, managers are expected to provide positive feedback before focusing the discussion on behaviors

the employee needs to improve. 17. Which of the following employee groups is most likely to be excluded by the NLRB from participating in

organizing activities and being a member of the bargaining unit? A. Employees who have been on strike for economic reasons for less than

one year and who have been replaced by other employees B. Employees covered by multiple employers End of exam C. Employees with certain

supervisory duties D. Employees in multiple facilities within a single employer 18. When negotiating their first labor contract, over

_______ of parties are unable to reach an agreement. A. three-fourths B. one-fourth C. one-half D. one-third 19. Which of the following is

a correct statement about inpatriates? A. Inpatriates are employees from one division of the company being moved to another division. B.

Inpatriates are employees from countries other than the parent country placed in facilities of other countries. C. Inpatriates are foreign

employees who come to the United States to work for the U.S.-based parent company. D. Inpatriates are employees transferred from a

company’s site in one state to another state within the United States. 20. Which of the following is not a measure for an HRM audit for

staffing? A. Anticipation of personnel needs B. Timeliness of referring qualified workers to line supervisors C. Fairness of existing job

evaluation system in assigning grades and salaries D. Treatment of applicants

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