Human Communication

Create a brochure that you could use in a workplace setting, explaining and illustrating some of the positive and negative ways to communicate in the workplace. Your brochure should include pictures or graphics and provide at least three resources where individuals can discover more about the topic of workplace communication.

Brief: Strategic Management Assignment

The assessment for this module requires you to conduct in-depth secondary research and
prepare a written analysis regarding a transnational company selected from the list which is
posted on the online resources. Your analysis should include reference to both the External
Environment and the Internal Factors affecting the company.
The strategic analysis should be in the form of a written report, which will be of a
maximum of 3,000 words in length. The focus of the report should be as follows:
1. A brief overview of the company: its main activities, current stock price compared to five
years back, global presence, number of employees.
2. External Environment:
A. Scan the external environment in your companies home market or most significant market
and present your findings in the form of a detailed PESTLE analysis (2-3 factors for each
PESTLE component). What factors do you consider the most significant in the short and long
term? Justify your analysis with hard data and links to the theory.
B. Apply Porter’s five-forces framework to evaluate the competitiveness within the industry in
which your company is competing. This should be applied to their primary market or in a
market of your choice. Explain the rationale for the selected market and discuss the overall
attractiveness of the industry in terms of return on invested capital (ROIC). Justify your
analysis with hard data and links to theory.

l Summer 2014

Team WORK or Team Communication?

February 3, 2009 By Andrew Bryant, CSP, PCC Leave a Comment
With the way today’s organisations are structured you probably work as part of team, even if it is a virtual one. Working in a team means getting work done with, through, and for others – and the thing about other people, is that they are different! It is this difference that makes team work both exciting and frustrating.
An important realisation when working in a team is that the way you perceive and respond to the world (your personality) is NOT the “Right Way” or “The Only Way” to do things. This realisation reduces our frustration and opens us to the possibility of collaboration rather than compromise.
Team Work CycleTheteam work cycle highlights the need for different personalities. Some people are better at generating ideas, some at evaluating ideas, some at making decisions and others at execution (implementation). If everyone on the team were the same, then some parts of the team work cycle would be left out.
Most team issues are due to a lack of effective communication resulting in people becoming aggressive creating conflict or becoming passive and de-motivated. The key self-leadership skill for team members is therefore ‘assertive communication.’
Communication occurs when those involve have shared meaning and understanding. Since we don’t know what something means to someone unless we ask, communication involves asking questions and getting clarification. It also means speaking up (assertive) so that others know your meanings and understandings about what and how things should be done.
Assertive team communication has been made more complex in the virtual world where we don’t have non-verbal cues and we have to factor in cultural differences in speech styles and meanings.
In my experience, what remains a constant for high performing teams is that the following things are communicated and understood by all.
1. Vision – How this work/project is important to the company and the team members.
2. Group Identity – That we are all on the same team and all benefit from the success of the work.
3. Role Clarity – That we each have a role to play and that role is clearly defined.
4. Trust – We are all different but we can trust each other to do the work to the best of our abilities.
5. Recognition – Each of us will do our best for the team and appreciate others for doing the same.
6. Communication – We will both listen to others and speak up as appropriate so that everyone shares an understanding of what is possible at each stage of the work cycle.
7. Celebration – We will celebrate together with each milestone we reach.
How does your team measure up? What can you do to make sure these things are communicated?
Have a good day at work.
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