+1 862 207 3288 Review the Hewlett-Packard (HP) case, Case 1.1, and question-
naire given toward the end of the book. Go to the Web site for
this book and download the HP data file.
1. Recode the respondents based on total hours per week
spent online (ql) into two groups: 5 hours or fewer (light
users) and 6 hours or more (heavy users).
2. Recode the respondents based on total hours per week
spent online (ql) into three groups: 5 hours or fewer
(light users), 6 to 10 hours (medium users), and 11 hours
or more (heavy users).
