QUESTIONS FOR REFLECTION
Cultural Self –Awareness. Where is your culture located on Hofstede’s original four dimensions and on universalism/particularism? How
does your organizational culture differ from on each dimension?
Cross-Cultural Awareness. Select a culture with which you have had contact. How does it differ from your own culture on Hofstede’s
original four dimensions and on universalism/particularism? How might these differences show up in negotiations or ongoing business
Cultural Self-Identify. In which ways are you a product of the culture in which you grew up? How does your personal cultural
background affect your values, attitudes, thinking, and behavior ? How your cultural background make it easier fro you to work
internationally? How does your cultural background hinder your effectiveness in working internationally?
Stereotyping. The most effective global managers use stereotypes. In what ways can you use stereotypes to our advantage when working
with people from other cultures?
Using Stereotyping. What stereotypes do you have about lawyers? About South Africans? If you had an appointment with two South African
Lawyers, how you expect them to act? How would you prepare for the meeting?
Communicating Across Cultures. Today many managers work with people from other cultures, both at home and when traveling abroad. What
are some of the ways in which organization could train managers to communicate more effectively with people from other cultures?
Communicating Nonverbally: Cultural Self-awareness. In seeking to understand the importance of nonverbal communication, we must start
by examining ourselves. Describe four examples of nonverbal communication that you commonly use and what each means to you. Then
indicate how each might be misinterpreted by someone from another culture.
Choosing an Approach. Select an organizational problem involving more than one culture that you currently facing or have faced in the
past. How you develop a culturally synergistic solution to the problem?
Reducing Cultural Blindness. For many organizations, a major problem is a cultural blindness. In the organizations you know , what
factors cause managers to remain blind to the impact of cultural diversity? What would you recommend to decrease manager’s work related
Creating Cultural Synergy. Select a cross-cultural conflict situation that is currently in the news or occurring in your organization.
As a consultant, what would you recommend to help parties involved create a culturally synergist solution? Describe a potentially
synergistic solution to the situation?
Advantages of Cultural Diversity. What advantages do global companies gain by using multicultural senior management team? What are the
advantages of using homogeneous team of senior executives each type of senior executive team?
Managing Team’s Cultural Diversity. As a team leader, what could you do to help a multinational team work more effectively than a
domestic team? What major problems might occur and how might you best handle them?
Multicultural team Dynamics. Think of the teams you have worked with or heard about. How have the group dynamics differed in
multinational, bicultural, token, and single-culture teams?
Potential Productivity Losses. Identify some potential productivity losses caused by faulty process that had occurred in multicultural
teams you have worked with or observed. How might the team have minimized these problems?
World Leaders. Publicly elected officials display the leader-ship values and behaviors of their culture. Select two prominent world
leaders and describe their behavior in cultural terms.
Most Admired Global Leaders.Select global leader whom you strongly admire-known personally to you or not. List the qualities,
characteristics, and behaviors that make you admire this particular leader. In what ways the qualities characteristics, and behaviors
that you admired reflective of ether your own cultural background or that of the particular leader you have chosen.
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