Analysis of Healthcare Consumer Experience

Conduct Website searches of the following organizations:

National Committee for Quality Assurance (NCQA) (http://www.ncqa.org/)

Agency for Healthcare Research and Quality (AHRQ) (http://www.ahrq.gov/)

Joint Commission, Consumer Assessment of Healthcare Providers and Systems (CAHPS) ( www.jointcommission.org)

Institute for Healthcare Improvement (IHI) ( http://www.ihi.org/ihi)

In a well-written, supported by at least four (4) scholarly references found in the Virtual Library, summarize your learning experiences as a consumer of healthcare; then assess how the information on the above agency Websites can impact healthcare consumers’ role in making healthcare decisions. Your paper should be formatted according to guidelines.

Include four (4) scholarly, peer-reviewed references in your paper as support (see “Library Tutorials” link on Library website for more information about scholarly references)

Select agency Websites to compare and contrast information provided to the healthcare consumer

Share your own experiences as a consumer of healthcare

What websites not including the above have you used in search of patient information? Did these websites prove to be valuable?

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