Social Work and Human Services

Choose a customer service oriented company and describe how they approach customer service. Your essay should include aspects of the company and consider the way they give back to the community. What is their mission and values behind the company and what doe they expect from their employees? Go into detail as far as how the company started off and the way they approached customer service when they first began, also tell me about how they have advanced with new technology related customer service tactics. Feel free to include a separate paragraph with your own personal opinions in the company or possible interactions that you may have experienced from this company. How do they measure their service quality and what type of service culture do they have emplaced.

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