Social Media Strategy for a business to business company

You are a social media strategist who has been commissioned by a mid-sized

accountancy practice in the UK to help them to explore the possibility of

developing an engaging, yet appropriate, social media strategy. The practice

includes two senior partners, a team of qualified accountancy practitioners,

associates and a support team.

The practice gives advice to small businesses across the UK by offering tax

advice, bookkeeping services, advice on company registration, preparing

business plans and other services common within the industry. Most business

is generated from the domestic market, though they aspire eventually to have

an international client base.

One senior partner in the practice sees the benefits of social media, though

the other remains to be convinced, and believes that social media is not

appropriate for a business-to-business organisation in which the prevailing

industry culture can be quite conservative.

The practice has invited you to draft an initial report to show them how

social media could be used effectively and appropriately for an organisation

of their type. They would like you to show them an example of best social

media practice from a larger, global company in their industry so that they

can learn from that organisationís success.

The report should include the following sections:

1. A brief case study evidencing what you consider to be best practice

for a global accountancy organisation which has developed an

effective and appropriate social media communications plan.

Describe the social media channels they use and why you consider

them to be appropriate and effective. (LO1,2,4) (35%)

2. An indication of what marketing objectives the company exhibiting

best practice tries to achieve with social media. (LO3) (15%)

3. Using prominent theories and models on Social Media Marketing,

including the Social Media Marketing Mix, show your client how they

might develop a Social Media Marketing Plan for their business.

What key sections would they include in their plan? How would they

develop SMART objectives? (LO1,2,4) (35%)

4. Creative recommendations for the company with regards to the

channels they may use, the content they could develop, and the

messages which you feel may set them apart from the competition

and help them to grow. (LO4, 5) (15%)

Your work should show you are able to critically review the literature on SMC,

evaluating rather than describing it. You should use several academic sources

and properly reference them.

Learning Outcomes

On successful completion of this assignment you will be able to:

1. Critically assess the main approaches to social media marketing

strategies

2. Identify and critically evaluate effective social media marketing

strategies, tools and development approaches for building brand

awareness, increasing market share and entering new markets

3. Critically evaluate the relationship between the design, deployment

and implementing of effective social media marketing strategies and

the achievement of organisations marketing strategies and objectives

4. Evaluate the current social media marketing best practices in a global

organisation and identify and critically appraise suggestions for

improvement of these practices to allow for better performance and

building an organisation of the 21st century

5. Analyse current developments in social media and evaluate their

potential impact on the marketing strategies of a chosen organisation.

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