Indiana University

Department of Human Resource Development & Performance Technologies

HRD468 Continuous Performance Improvement
Performance Improvement Tools & Techniques: Exercise 5

Prepared by:
Your name

Submitted to:

February 4, 2016

Exercise 5: Please Identify A Performance Issue In The Organization And Use Check Sheet(s) and/or Flowchart(s) To Identify The Problem.
Here you may begin with a discussion on a performance issue you have. What is it? Who identified the issue? Why is it an issue? What are the effects of the performance issue? You may review PITT exercise 2 (e.g., weakness, action plan, and objectives in the strategic planning diagram), exercise 3 (e.g., quality training not provided), and exercise 4 (e.g, how to increase the size of the customer satisfaction area by bring the three factors closer together) to help you identify a performance issue. Briefly explain your plan of problem identification by use check sheet(s) and/or flowchart(s) to identify and quantify where and what problems exist. Remember to provide references to support your statements.
Problem Identification
you may use multiple tools as needed.
1. Check Sheet
There are several types of check sheet. Give a reason(s) of why using the specific type of chech sheet to identify the problrm. Please refer to textbook page 252-255 for a more detailed information. You may use more than one check sheet as needed.

Be as specific as possible. Give a brief discussion on the findings of this check sheet here.
2. Flowchart
Give a reason(s) of why using a flowchart to identify the problrm. Please refer to textbook page 256-257 for a more detailed information. You may use more than one flowchart as needed.

Be as specific as possible. Give a brief discussion on the findings of the flowcharts here.
Finally, you can make a conclusion, based on the findings of the check sheet(s) and the flowchart(s), that answers this question: what is(are) the problem(s)?
References
Wikimedia Commons. (2011, May 9). File: Check sheet for motor assembly.svg. Retrieved from https://commons.wikimedia.org/wiki/File:Check_sheet_for_motor_assembly.svg
Technical F1 – Dictionary. (n.d.). 2014 Formula 1 Rule change New Power Unit (1.6 V6) with ERS. Retrieved from http://www.formula1-dictionary.net/engine_power_unit_and_ers.html
Wesvailco. (2007, Oct.). The Official Formula 1 2014 Season Thread. Honda-tech.com. Retrieved from http://honda-tech.com/road-racing-autocross-time-attack-19/official-formula-1-2014-season-thread-3183968/page53/#post49429652

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