+1 862 207 3288 Cases in Small to Medium Sized Software Enterprises (SMEs),with promises of reinventing the organization, practitioners, consultants and academics alike jumped on the Knowledge Management (KM) bandwagon in the late 1990s. It has typically been larger organizations that have possessed the economies of scale i.e. the financial resources to pursue this strategy, where they perceive they will lose their market share if they do not follow the trend. However, smaller organizations have not had the same luxury. Ironically, it is these small businesses that have successfully managed knowledge for centuries. However, the success of the KM approach is too tightly linked to the implementation of Knowledge Management Systems (KMS). Although information systems are integral to a KM approach, from an organizational perspective, it is essential that alternative mechanisms which support a formalized KM approach are better understood. This allows the decision-makers to make a suitable match between the organization’s knowledge needs with the most fitting modes available to supportthe activity.Consequently, using multiple case studies, this study presents a well-rounded view of the KM approach, identifying both routine and non-routine modes of knowledge processing for small software organizations, addressing the balance of usage associated with supporting knowledge requirements, in order to improve the organization’s ability to be more flexible in the face of change.
Assignment Instructions:
Write a paper, 4 pages of double spaced content as a minimum, addressing the attached case study. Respond to the case in essay form, with a clear thesis paragraph and body paragraphs which relate the appropriate components (below) within the case(s). Be sure to include a concluding paragraph.
1. Discuss the role of IT in Knowledge Management. Include analyses of tacit vs. explicit knowledge or sociality vs. functionality
2. Compare and contrast the social vs. technical implications of KM in business environments. What emerges as key success factors in KM or online communities?
3. How did your case define routine and non-routine modes of KM, or, systems-oriented sociality and managerial hierarchical modes of KM to improve collaboration among users?
4. How was the research approached/modeled in your case? What issues were analyzed?
5. What were the findings of the case? Do you agree with the conclusions, why or why not?
Assignment Requirements:
Be sure to use APA-style parenthetical citations throughout the paper to support claims or statements. Be sure to use quotation marks for any text taken directly from another source, and try to limit the number of direct quotes used in your paper. Instead, analyze, synthesize and interpret content drawn from other sources to support your answers to the case questions. At least one source must be the attached case study.
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