SYSTEM OPERATIONS MANAGEMENT
link: http://uptownalmanac.com/2014/11/munchery-disregards-law-pursuit-rapid-growth
kindly read the article.
1) expand on the problem description
2) analysis (continue on what i wrote so far)
3) conclusion (suggest solutions).
Here is the prompt question:
The main purpose of this project is to identify an OM (Operations Management) problem, analyze the problem, and present the results in a written form.
The use of any software such as Excel is strongly recommended.
A. Identification of an OM Problem
You should find an interesting OM problem from the real business world. The meaning of an OM problem will become clearer as you study in this course. But, an OM problem may involve either operational decision-making (e.g., inventory decision, capacity decision) or process design/improvement (e.g., redesigning a process to reduce throughput time or increase capacity, improving quality, improving forecast accuracy).
You can find a problem from your own work or from any business article/case. Or, you can visit any business (e.g., a Chipotle store) to find a problem. You are also allowed to use a case from the textbook, although you may have some disadvantage in grade.
B. Analysis of the Problem
You should analyze the problem by applying some of the OM concepts and tools that you learned from this course. It is important to choose specific concepts/tools that are appropriate for your problem and apply them correctly.
If your problem is a decision-making problem, analysis of the problem may include defining decision variables and parameters for the decision-making and solving the problem using actual data. If actual data are not available, you should create realistic hypothetical data to show how the concepts/tools could be applied.
If your problem involves process design/improvement, analysis of the problem may include describing the process in details using actual information and analyzing what to improve and how to improve. If actual information is not available, you should create realistic hypothetical information.
In both cases, you may analyze the expected results from implementing your solutions or recommendations. For example, you can discuss the expected cost/revenue impact or the expected improvement of performance. If you have alternative solutions, you can compare them by discussing the pros and cons of each to make final recommendations.
The report must follow the outline below:
1. Executive summary (no more than one page)
• Summarize what is the problem, what OM concepts/tools have been used, what solutions or recommendations are proposed, and what are their expected results.
2. Background information (no more than one page)
• The first sentence of this section must state whether the problem is from your own work or from a business article or case. If it is from a business article or case, you must provide its source (title, author, name of the book/journal/ newspaper, date published, and page number).
• Briefly introduce the company background (e.g., company name, products, business size, location, internal/external interesting facts, etc).
3. Problem Description
• Describe the problem clearly and specifically.
➢ You should focus on a single problem, although you can introduce several other issues for informational purposes.
• See “A. Identification of an OM Problem” for more information.
4. Analysis of the Problem
– See “B. Analysis of the Problem”
5. Conclusion