Service delivery

What does your agency do to gather information from the public about the services offered? Does this feedback make a difference in the service delivery? (How does your agency listen to the public and what do they do with this information?)
Paper instructions:
What does your agency do to gather information from the public about the services offered? Does this feedback make a difference in the service delivery? (How does your agency listen to the public and what do they do with this information?) Provide examples of when public input has made a difference. Has there been something you have personally done based on public feedback that has made a difference?

Your response to this discussion question should be 250-300 words minimum. Use references appropriately in APA style. Complete (fire department )

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