Operation Quality Management

1. Describe the transformation process by which organisations produce & deliver goods & services.

2. Critically discuss the differences between service operations and manufacturing operations.

3. Collaborate with healthcare professionals to select & improve a patient/healthcare process

4. Apply core operations management concepts to design more effective utilisation of resources.

5. Apply the characteristics, roles and techniques of project management to their module project.

6. Reflect on their role in contributing to the project

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