Managing Across Cultures: Cross-Cultural Incident Analysis- these theory need to be included Hofstede’s (1990) and Trompenaars’ (1993), low-and High-Context Communication (Hall, 1976), Leadership Behaviors and Styles
Your task is to describe, propose causes and analyse an actual cross-cultural clash incident from your own experience or vicariously. The task is not simply a descriptive exercise! You must then conduct academic research to analyse the cross-cultural clash and the nature or underlying reasons for the clash by using appropriate theories and/or frameworks relevant to the course.
Assignment (4 parts)
1) In writing describe a significant incident out of your own experience involving a cross-cultural clash between two or more individuals from different cultures, which has left Person A with the question “what happened?” Write in the third person, be creative. The incident (Part-1) should not be more than 500 words.
The incident should have the following criteria:
i) At least one of the individuals held an erroneous assumption about the culture of other individual(s) (both individuals can have erroneous assumptions), and proceeded to say or do something that was culturally incorrect.
ii) The mistaken behaviour of the first person (Person A) was followed by a response from the person(s) of the second culture (Person B, can be more than one individual) which was not understood by the first person (Person A) and which he or she found disconcerting or upsetting, wondering what has happened.
2) Provide 4 possible and logical explanations for the incident with one being the best explanation (most probable) for the cross-cultural clash. Compose each of the possible explanations carefully, and attempt to render each one superficially plausible. Each of the 4 possible explanations should not exceed 75 words, thus this Part-2 should not exceed 300 words in total.
3) Based on academic research and facts provide a comprehensive cross-cultural analysis of the incident, which explains the behaviours you described from both person’s perspectives (Person A and Person B), by using appropriate theories and/or frameworks relevant to the course. I.e., this explains why the cross-cultural clash occurred. Limit this Part-3 to no more than 1000 words.
4) Write 4 short paragraphs about each of the 4 possible explanations, based on academic research and facts showing why one answer is the correct or best answer and why the other three answers are not correct. Note, that the short paragraph that provides the rationale for the best/correct answer can be similar to part 3 above; i.e., one that explains why the cross cultural clash occurred. Each of the 4 rationale should not exceed 150 words, thus Part-4 should not exceed 600 words in total.
Example Outline 1) Incident (approximately 350-500 words)
2) Explanation A (approximately 50-75 words)
Explanation B (approximately 50-75 words)
Explanation C (approximately 50-75 words)
Explanation D (approximately 50-75 words)
3) Comprehensive, research based cross-cultural analysis of incident (less than 1000 words)
4) Rationale A, why or why this option is not the best explanation (Approximately 100-150 words)
Rationale B, why or why this option is not the best explanation (Approximately 100-150 words)
Rationale C, why or why this option is not the best explanation (Approximately 100-150 words)
Rationale D, why or why this option is not the best explanation (Approximately 100-150 words)
I want the assignment to include the following theories
Both Hofstede’s (1990) and Trompenaars’ (1993) findings found people’s relationship to nature and people’s relationship to each other (status, hierarchy to be significant in determining organisational structure)
Low-and High-Context Communication (Hall, 1976) – High-and Low-Context Cross-Cultural Communication Model
Leadership Behaviors and Styles:(See Luthans & Doh, 2012, 2015)
Also the theory and the cross-cultural clash incident must link to business implication.
And for reference please follow the rules on Harvard file that I attached. I want at least 10 peer review journal articles.
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