Manage mediation processes

Assessment Task – Researched Report on Mediation

Assessment Description
In approximately 1500 words, you are to answer the following questions.

Assessment Instructions
In a business report format(cover page, index, introduction, body and conclusion) address the following questions.

1. What is the meaning of Mediation in a workplace setting? (5marks)

2. What are some models of Mediation? Give a brief overview of at least 3 different models and expalin which you would use in a workplace setting and which (if any) you might avoid. Explain your response. (10 marks)

3. Select a set of workplace Mediation Guidelines and analyse them, explaining what is best practice and why. How could these Mediation Guidelines be improved? (10 marks)

4. What are some of the triggers for workplace disputes? How would you identify the Mediation requirements within an organisation? (10 marks)

5. What legislation is relevant to Mediation in the workplace? Provide reasons why YOU think they are relevant. (5 marks)
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