+1 862 207 3288 o Identify the steps in a collective bargaining process
o Describe when third-party assistance is required and types of bargaining impasses
o Explain arbitration and describe the role of an arbitrator
o Use negotiation skills during a team role-play
DESCRIPTION:
This assignment will use the readings and discussions as a base for a team role-play involving a negotiation between an arbitrator, union,
and management. Students will represent each of these groups will work together to reach a win-win settlement.
MATERIALS REQUIRED:
Dessler, G., Chhinzer, N., & Cole, N. D. (2014). Human resources management in Canada, (12th ed.). Toronto: Pearson Canada.
o Review chapter 16 of the course textbook
o Review the project scenario detailed in the Case Incident on page 464 of the course textbook
1. Conduct research in order to get information to address the following questions in preparation for your role-play:
a. What is your role in the negotiation?
b. What steps of the collective bargaining process are assumed to have been completed up to this point in the scenario?
c. For union and management groups: What is your bargaining position? What are your arguments for negotiation?
d. For arbitrators: How will you manage the live negotiation? How will you make your decision?
