In the last 10 years, we have witnessed an increasing number of product recalls announced by many leading automotive manufacturers including Toyota, Ford, GE etc. There is an interesting question: If the general quality of cars has improved, why are there so many more recalls?
Your group will take on the role of a consultancy firm and write a report of 3000 words (+/- 10%) with the following title:
A Critical Evaluation of Operations Management Challenges Posed by the Recent Vehicle Recall
In responding to this question, you must
• Critical assess and evaluate the operation challenges posed by the product recall.
• Provide recommendations
Your report will be structured as follows:
• Introduction
• Method
• Findings
• Conclusions
• Recommendations
• Bibliography (not included in the word count)
Appendices (not included in the word count)