Business and Management

o Explain the differences between management and leadership and how cultivating leadership skills in managers can benefit the organization.

o Explain how managers can set effective expectations for their employees to increase organizational performance.

• Organizational culture

o Describe how managers, when applying leadership principles, can contribute to a healthy organizational culture.

• Managerial control

o Identify some key control mechanisms and describe how management can apply them to aid in achieving organizational goals.

• Leveraging diversity

o Summarize some best practices for leading a diverse workforce, and the benefits that can come to the organization through leveraging diversity.