-Behaviour is a function of the individual and the situation.

individual differences (organisational behaviour)

-Cognitive ability is associated with job performance but the association is higher in complex jobs.

– Emotional intelligence and cultural intelligence are also important abilities to consider.

– The Five factor model of personality is useful in predicting job outcomes but an understanding of cognitive based personality characteristics can also help us

understand our own and others behaviour.

– It is important to consider the ‘fit’ between the person and the context.
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