Acting as external consultants, and applying operations management concepts and techniques, advise Zoe and Steve on how they could improve the operations of their business – ‘Zoe’s Kitchen’. Make clear any assumptions you make about the business.

Acting as external consultants, and applying operations management concepts and techniques, advise Zoe and Steve on how they could improve the operations of their business – ‘Zoe’s Kitchen’. Make clear any assumptions you make about the business.

This is a case study on business operations.. Use all the concepts to anaylse your views of business operations. Usage of proper english language, The word count is 3000 words. Both the files should be gone through thoroughly.

All of the below should be included in the discussion ,Discussion areas for case:Zoe’s Kitchen

Students will be expected to identify and describe a number of areas of the business where Zoes can make improvements to their operations and/or develop a stronger market position through addressing market needs. Students should also recognise the inter-relationship between the areas and ideas discussed.

The Conceptual Areas for Discussion include:

Market Requirements (Performance Objectives)
Apply the 5 Performance Objectives to the markets.

Customer Services (meeting customer requirements)

Capacity Management (Short Term Medium / Long Term)

Focus and Scope of Business (Target Markets/ Accessibility)

Facility Location (Target Markets/ Proximity/ Accessibility)

Process Layouts (Production / Storage)

Materials Mgt (Process Planning/JIT)

Supplier Selection/Relationships (Sources of Supply / Supplier Responsiveness)

Students should make clear any assumptions they have made about Zoe’s Kitchen and the marketplace.

This report has given pattern which needs to be followed. With all the correct content page to numbering of each area.