A balanced score card report for a fictional company in the computer industry named ACME computer group

Balanced Scorecard Paper
Create a hypothetical business that will compete in an industry in which you are interested. Using knowledge gained from this course and previous coursework; develop the strategic objectives for your business in the format of a balanced scorecard. The strategic objectives are measures of attaining your vision and mission. As you develop the vision, mission, and values for your business, also a SWOT analysis should be considered AND conveyed in your paper. Be sure to consider all of the following four quadrants of the balanced scorecard when developing your strategic objectives:
1. Shareholder Value or Financial Perspective, includes strategic objectives in areas such as:
a. Market share
b. Revenues and costs
c. Profitability
d. Competitive position
2. Customer Value Perspective, includes strategic objectives in areas such as:
a. Customer retention or turnover
b. Customer satisfaction
c. Customer value
3. Process or Internal Operations Perspective, includes strategic objectives in areas such as:
a. Measure of process performance
b. Productivity or productivity improvement
c. Operations metrics
4. Learning and Growth (Employee) Perspective, includes strategic objectives in areas such as:
a. Employee satisfaction
b. Employee turnover or retention
c. Level of organization capability
d. Nature of organization culture or climate
e. Technological innovation

Recommended Article Sources

? Business Week: Prominent magazine covering global business news.

? Dollars and Sense: Publishes economic news and analysis, reports on economic justice activism, primers on economic topics, and critiques of the mainstream media?s coverage of the economy.

? Entrepreneur: Offers entrepreneurs the information, services, and expert advice to ensure small business success.

? Financial Times: Leading newspaper of international business, finance, politics, and economics.

? Forbes: Contains articles for CEOs and individual investors alike. Articles include profiles of companies and private investors, as well as helpful statistics.

? Fortune: Columns include features on the marketplace, tech movers and shakers, career trends, U.S. politics, and European business.

? Harvard Business Review: Premier forum of the business world written by authorities in business and business education.

? Money Week: Comment and analysis of UK and international financial news, with investment and financial advice.

? Wall Street Journal: Premier source for the latest global business and financial news.


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