Topic: Preparing Professional Documents – Frontline Management
Order Description
Research project for a frontline management course. It has to be in regards to a place of work, sports club, community group etc. You can just use an example of me working in a department/retail store.
This assessment task is in two parts: research and presentation of research.
Part 1 You will be required to undertake a small research project related to your organisation’s goals. You will use the template below to document your process.
Part 2 You will write and format your research report as a professional document.
Part 3 You will seek and record feedback on your written report.
Part 4 Design and develop a complex text document.
Part 5 Describe how you incorporate ergonomic principles into your work.
Part 1
Consult with your superviser (this could be your line manager, your club manager, or church leader) to identify a research project. At its most fundamental, this will be a question that needs answering and will require some research and analysis of findings. It should address a need of your workplace or community group for information on this topic.
Keep it simple – you will need to research and write a report of no more
than 1000 words.
1 What is your question?
2 What is the business
need for an answer to
this question? <Response>
3 For whom will this report be written? <Response>
4 How much time have you
got to research and write
the report? (i.e., what is
your deadline?) <Response>
Conduct your research
Use at least three different sources (and this is not three different web addresses) from which to collect data.
5 List your data sources here: <Response>
6 What key words and
phrases will you use to search for data? <Response>
7 How will your research strategy get you the information you need? <Response>
Record in point form the following information
You will then use this information to write and format a report.
8 What are your key findings? <Response>
9 What are your conclusions? <Response>
10 What assumptions have
you made in reaching
these conclusions? <Response>
Version control
In all likelihood, the data you collected for this report will be change over time. Describe how you will:
• Manage the updating of this information in your report
• Re-issue it to your supervisor
• Store data and the final copies of each version of the report.
11 < Managing the updating>
< Re-issuing the report>
< Storing data>
Part 2
You now need to write and format your research report. You will need to think about your audience; the different ways you can present data (e.g.: charts, tables, diagrams, pictures, text); how to structure your document, and the navigational aids you will provide your reader (e.g. table of contents,
heading hierarchies).
Prepare your report of approx 1000 words on a separate document.
Make sure your grammar, spelling and punctuation are all correct before
you submit this assessment.
Your assessor will be looking for a well presented document with the
following features:
• The report has been written using language appropriate for the audience
• The report is well structured (e.g.: the question to be addressed/thesis, summary of research, discussion, findings, recommendations)
• Navigational aids have been used effectively (table of contents, headings)
• Information/data has been presented in a variety of relevant ways
• Correct spelling, punctuation and grammar.
Style Guide for Research Report:
Title page:
• Title page must include a banner centred in the header appropriate to your report.
• Banner size should be approx 150mm x 50mm
• Image to be sourced to suit your report topic
Headers and footers including:
• version number and date in the footer font size point 9 (right aligned)
• initials of the author following the version number and date (in capitals)
• page numbers showing (page number) of (number of pages) on even number pages only
• no page numbering on first page
• table of contents page numbers in Roman Numerals lower case (i, ii, iii)
Numbers style is Arabic 1,2 3
• bullet style as used in this document
• images must be in line with text and allow .5mm white space around the border
• leave only one space after full stops or other punctuation marks
• margins of document to 3.5 cm on both sides
• no indents to be used – apply block formatting to all documents
• paragraph spacing at 6 before and 6 after
• all text spaced at 1.5
• border lines to use dotted or soft line attributes
• date format –do not use numbers instead of months for example: 1 February 2010 instead of 1.2.10
• numbers from zero to nine should be written as words, while 10 and above using numbers
References:
Reference list should contain all sources cited in the report in the same format as the citation. The list should be in alphabetical order by the first word in the citation. Citations to follow the following format:
Book:
Author’s Last Name, First Name. Title of Book. Place of Publication: Publisher, date of publication. Page numbers where the information can be found.
Magazine or journal:
Author’s Last Name, First Name, “Name of Article,” Title of Journal, Volume (month of publication), year of publication, page(s) referenced.
Website:
Author’s Last Name, First Name (if available). “Title of Article.” Date of Article (if available). Name of website. Date information was accessed. URL of website.
Use of footnotes or endnotes: footnotes or endnotes must use the footnote function and inbuilt formatting of the word processing program.
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