“Business, Interpersonal, and Group Communication and Interference

“Business, Interpersonal, and Group Communication and Interference

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Communicating in the workplace provides us with opportunities to both listen and express ourselves effectively or ineffectively. As the video from the e-Activity demonstrates, it only takes a few seconds to initiate a communication breakdown. From the e-Activity, discuss the major interferences that can cause workplace miscommunications. Consider these topics, including ethnocentrism, kinesic messages, and role perceptions.
Describe a situation where you personally experienced (or became aware of) communication interferences that had a negative consequence.

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