Nursing risk

Nursing risk
Project description
1. What are the different types of risk that must be managed in healthcare settings? Refer to the “Failure to Obtain Consent” and “Hospital Nightmare” simulations in your answer.
2. Review the “Customer Service” simulation. Is there any correlation to a perception of or actual poor customer service in a healthcare organization and risk management?

Required text: Youngberg, B.J. (2011).Principles of Risk Management and Patient Safety. Sudbury, MA: Jones and Bartlett.
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