Through reading literature surrounding subjects such as human resources, total quality management and quality standards I have gained a particular interest in such issues, in particularly the Investors in People quality standard. It is on this basis the reasons behind the motivations towards an investigation into the dimensions Investors in People, arguing amongst selected Harrogate Borough Council (HBC) leisure facilities to whether or not liP increase employee motivation. The results of the investigation will ultimately provide HBC with the necessary information to direct and employ specific future strategies towards improving standing operations, in needed?
According to the work of Kanji, G & Asher, M. (1993) Human Resources and Quality Standards are essential issues and requirements of todays working organisations. Leisure managers should ultimately be aware of the the…(short extract)