AGENCY ANALYSIS

AGENCY ANALYSIS
Task The purpose of this assignment is to develop a profile of the
agency students are conducting a placement with. The main
objective is to identify the type and structure of the agency, its
missions and goals, the services it offers to clients or beneficiaries,
how these services are delivered and finally, how the
agency/organisation fits into the broader social work-,
humanitarian-, community- or human service delivery system. By
analysing different factors of the agency, students will be able to
and understand and reflect on the nature and function of the
agency. Please refer to the second page of this document for
further information.
Value P/F (40%)
Length 2000 words (maximum of 10% leeway)
Due date End of placement (not later than two weeks after placement has
been completed).
Format Theme font: Times New Roman
Font size: 12
Alignment: Justify
Line spacing: 1,5
Bibliography: Yes
Referencing style: APA
Format: Report
Study Skills

Criteria

The below listed factors may guide you when designing your report.
Feel free to add additional factors and/or topics.
History of agency/organisation
? Dates of agency formation (and if applicable re-organisation)
? Historical context of agency formation
Type of agency/organisation
? Analyse and specify the type of agency: Humanitarian/communitybased/human-service-delivery,
social work oriented agency
? Governmental, non-governmental, non-profit organisation, private enterprise,
etc.
? What is the agency/organisation specialised in? How does it fit into the
broader context of human service delivery (e.g. country context or agency
contexts)
? Mission/vision/mandate/objectives of the organisation/agency
Clients/Beneficiaries
? Characterise the types/groups of clients/beneficiaries
Organisation and Processes of agency/organisation
? Location (headquarters and location of other offices)
? How is the organisation/agency organised (internal structures, centralised/decentralised)
and how is labour divided?
? Does the agency cooperate with other
organisations/agencies/stakeholders/institutions?
? Which types of services does the agency offer and how are services
delivered?
? Which type of competencies and expertise are used by the
agency/organisation to deliver its services?
? What policy and decision making processes does the agency use to carry out
its work?
? How are employees recruited and socialised into the agency culture?
2
Assignment 3
Budget
? How and in what amounts is the organisation/agency funded?
? How is the budget distributed among sub-units/different departments within
the agency and among the various programs the agency runs?