Formal Letter Assignment

•    Be in correct business letter format
•    Block paragraphing with 1″ margins all the way around (with the exception of the first page which can be .5 at the top to accommodate

your letterhead design)
•    Placed on the letterhead you created for this class
•    Be no more than two pages in length
•    Use appropriate and well-placed examples to illuminate your points
•    Language appropriate for your receiver
•    Be grammatically sound (please refer to the syllabus for error information and grading)
•    Select a topic that has depth to it.  If you write on a topic that only yields two short paragraphs of content before formatting,

expect a failing grade

For this assignment, you are to write a formal letter that addresses Complaint
Formatting Your Letter:
In order to successfully complete this assignment, you should utilize the following format information:
•    Use block paragraphing–no indents on the left margin and space between single-spaced paragraphs
•    Paragraph #1: identify the situation and/or faulty item. Be specific and include any relevant information to help the recipient

understand (e.g.: dates, invoices, copy of your bill, etc …)
•    Paragraph #2: (this section may be more than 1 paragraph in length.  It is named 2 because of its order, not its content) explain

logically, clearly and specifically what went wrong. Always use examples in the explanation
•    Paragraph #3: state what you expect the reader to do to solve the problem to your satisfaction

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