Organizational theory

Quiz 3
1. Explain the concepts of empowerment, self-managed teams, and cross-functional teams, and develop an essay that
argues for their inclusion in either a tall or flat organizational structure.

2. Several factors and behaviors can shape an organization hierarchy. How do centralization, standardization, and
horizontal differentiation affect the shape of the organization? In what ways can the informal organization and the
norms and values of its culture affect the shape of an organization?

Quiz 4
3. As organizations grow and differentiate, problems can arise with a functional structure. Describe and explain the
problems that may arise and how organizations may respond.

4. What are the principal differences between a functional structure and a multidivisional structure? Why does an
organization change from a functional to a multidivisional structure?

Book used in course:Jones, G. (2010). Organizational theory, design, and change (6th ed.). Upper Saddle River, NJ:
Prentice Hall.